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How your feedback shapes this site
When you write to us about the website itself, your comments go straight into the editorial review cycle. We use what you send to spot broken information, outdated bonus details, and gaps in our coverage of casinos that operate in Canada. Corrections get checked against the operator's own terms before we publish them, and suggestions for new review topics are weighed against what our readers actually search for.
What makes a message useful
To get a practical answer back, include the casino name, the page or section you were looking at, and what you expected to find there versus what you actually saw. If you are reporting an error in a review, quote the exact wording that looks wrong and tell us why you believe it is incorrect. For questions about a specific casino's policy, mention the game or promotion involved. The more context you give, the less back-and-forth is needed.
What happens to your information
Everything you type into the form is treated as confidential. We read each message ourselves, and we do not share your name or contact details with any casino operator, advertiser, or third party. Your message is used only to respond to your question and to improve the accuracy of this website. We keep messages for as long as necessary to resolve the matter, then delete them. If you ask us to remove your message or your details from our records, we honour that request without undue delay.
Responsible gambling and your rights
If your message concerns problem gambling, self-exclusion, or age verification, we will point you toward the right resources and the casino's own responsible-gambling contacts. We do not give legal advice, and we do not act as a mediator between you and any operator. You remain responsible for checking the terms that apply to any casino you choose to play at, including wagering requirements and withdrawal limits. Nothing you send us creates a contractual relationship or imposes an obligation on any third party.
Please do not include sensitive personal information in your message unless it is strictly necessary for the question you are asking. We will never ask you for your full banking details, your password, or your account credentials.